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Proudly Made in America! Enjoy FREE SHIPPING on Skee-Ball Premium and Deluxe alleys - now thru July 8th!

FAQs

General

Can the Skee-Ball® game balls be interchanged between the home arcade models (Premium, Deluxe, 1908)?

We do not recommend interchanging Skee-Ball® game balls between arcade machines. Game balls need to be a specific size per machine in order to trigger sensors and not get stuck. The Skee-Ball® Classic, Skee-Ball® Glow and Skee-Ball® 1908 models all use the same size game balls.

Do you make every part of my Skee-Ball® alley roller in house, in Wisconsin?

From the router room to the cable corner, just about every aspect of your Skee-Ball® alley roller is hand built from the ground up in the heart of the Midwest.

Do you have any coupon or promo codes?

No shame in looking for a good deal! Promo codes don’t come along often, but when they do, you’ll want to be in the know. Get updates and the latest news from Skee-Ball® right in your inbox, subscribe below. Or follow us on Facebook to stay up to date on promotions!

What payment methods do you accept?

We accept all major credit cards, Apple Pay, Google Pay, Facebook Pay, Shop Pay, and PayPal. We've also partnered with Affirm to offer financing on applicable Skee-Ball® products, which means you can play now and pay later! See product pages for financing information and eligibility.

Where can I order replacement balls for my Skee-Ball® at home?

Right here on skeeball.shop! But before you order, make note of what Skee-Ball® balls you need for your particular alley roller.

We do not recommend interchanging Skee-Ball® game balls between arcade machines.  Game balls need to be a specific size per machine in order to trigger sensors and not get stuck. 

The Skee-Ball® Classic model and Skee-Ball® 1908 model both use the same game balls, shop here.

Shop Skee-Ball® Premium replacement balls
Shop Skee-Ball® Deluxe replacement balls

Shipping

How can I find my tracking number?

After you place your order, you'll receive an order confirmation e-mail. It is your responsibility to review that e-mail and make sure billing, shipping, delivery, and contact information is all correct.

Once your order leaves the warehouse, you will receive an e-mail with all relevant tracking information to the freight carrier determined. They will then contact you via the phone number you provided at the time of your purchase to schedule a desired delivery date and time window. We recommend you discuss any foreseen obstacles with the freight company ahead of delivery as additional charges may apply if the delivery location is determined to be inaccessible or difficult to access for the large freight truck.

When will my order ship? And from where?

Orders are usually processed within 1-2 business days from when they are received. Select products may have lead times of 2-4 weeks before they are ready to ship. Skee-Ball® products are made and shipped from good ol' Pulaski, WI (USA), just outside of Green Bay - home of the Pulaski Polka Days, the Skee-Ball® brand, and of course, the Green Bay Packers.

Assembly

Will my Skee-Ball® require assembly?

Yes, but it is very minimal! Your Skee-Ball® alley roller will arrive at your house in two boxes, on one pallet. All you have to do is connect the two pieces, and you’re ready to Keep the Good Times Rollin’™!

Before you assemble or move your Skee-Ball® game, it's always best to find a friend. The sections should be lifted by two people. Plus, life is more fulfilling with a friend.

Do you offer installation/assembly services?

We do offer White Glove Professional Assembly Service in select locations for our Skee-Ball® Premium, 1908, Classic & Glow alley roller machines. Email us for more information.

Returns & Cancellations

Can I return my game?

Skee-Ball® and Skee-Ball® Related Home Arcade Products | Return Policy
Although we hope you have nothing but love for your new home arcade game, new games can be returned in new condition within 30 days for a refund, subject to a 35% restocking fee. All return freight costs are the responsibility of the customer. Please contact our Team prior to any returns for support and to ensure you follow the appropriate and best process for your request.

Find out more about our Return Policy

Can I cancel my order?

Skee-Ball® and Skee-Ball® Related Home Arcade Products | Cancellation Policy
We take great pride in the individual, personalized attention to detail we put into the hand-building of each and every one of our home arcade games. With that said, if your game has not already gone into production and thus is in the process of being built, we would be happy to issue a refund less a $150 administrative fee, plus any applicable credit card processing fees. If your game has already been built, but has not yet shipped to you, you are free to cancel your order akin to our Return Policy – and you will be subject to a 35% restocking fee and any applicable credit card processing fees.

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